Patient responsibility is now a substantial share of practice revenue and it concentrates in the first quarter. For medical software platforms, collecting it is no longer a billing department problem, but a product requirement.
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Behavioral health platforms run one of the highest-frequency billing rhythms in healthcare. Here’s why that payment volume is a revenue opportunity for the software company – and why switching providers is easier than most teams expect.
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In December 2024, IDEXX told Cornerstone customers their payment integration with Global Payments would stop working in six weeks. A year later, Neo Payments was retired entirely – existing customers […]
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